Preparing for your trip
| Package: | Patagonian Explorer by Land & Sea, 2024/2025/2026 |
Print this page and refer to it as you prepare for your trip!
Printed Dec 12, 2024. Please visit https://staging.friendlyplanet.com/before-you-go/?tourId=1836 for the latest updates.
Checklist
| Item | Due | |
|---|---|---|
| ☐ | Ensure you have a current passport valid for at least six months after your return date. | ASAP |
| ☐ | Passport Pages. Ensure you have enough empty pages in your passport as per the entry requirements at your destination | ASAP |
| ☐ | Complete your registration. You'll receive a link to the registration form after you complete your booking. | Within 5 days of booking |
| ☐ | Request any additions or changes you may still want to make to your trip. (Fees and/or additional charges may apply.) | 95 days prior to travel |
| ☐ | Make your final payment, if any balance is due. | See your invoice |
| ☐ | Obtain any necessary travel visas and review any requirements for entry. | See below |
| ☐ | Print your itinerary and other final documents, which we will send you via email by 14 days prior to travel. | Prior to travel |
| ☐ | Print your policy documents, if you purchased travel insurance, and carry them with you. | Prior to travel |
| ☐ | Enroll in The Smart Traveler Enrollment Program (STEP), if you're a U.S. citizen or national, so the State Dept. can locate and assist you in case of an emergency. | Prior to travel |
In addition, if you booked flights with your package:
| Item | Due | |
|---|---|---|
| ☐ | Book connecting flights to your departure city, if necessary. (Please confirm your international flight schedule first!) | After receiving your e‑tickets |
| ☐ | Make advance seat reservations for your international flight, if you have a preference. | After receiving your e‑tickets |
| ☐ | Confirm your flight times and any special meal requests with the airline, and print and carry a copy of your e-ticket. | 72 hours prior to travel |
| ☐ | Check in for your flights online and download/print your boarding passes (if available). | 24 hours prior to travel |
| ☐ | Arrive at the airport, ready for the trip of a lifetime! | 3½ hours prior to departure |
Documents & Entry Requirements
Entry requirements are provided for your convenience. However, unless otherwise stated, it is your responsibility to determine the requirements that apply to you and your trip and to comply with them, including obtaining any necessary visas or other travel documents by the required deadlines and carrying them with you. Especially with COVID-19, requirements are subject to change, so check back for the latest before you depart.
Argentina Entry Requirements
Advice from our partner Sherpa
Brazil Entry Requirements
Advice from Friendly Planet
Children under age 18 traveling alone, with one parent, or with a third party must have a notarized, written authorization from the absent parent or legal guardian. It must be translated into Portuguese and authenticated by a Brazilian embassy or consulate.
Advice from our partner Sherpa
Chile Entry Requirements
Advice from our partner Sherpa
Patagonia Entry Requirements
Advice from Friendly Planet
Please see entry requirements for Chile and/or Argentina.
General Requirements & Guidelines
- In general, you must have a passport to travel abroad, which should be valid for at least six months after your return date. Passports expiring before then should be renewed as soon as possible. Passports contain at least 2 blank pages for each country visited. If your passport does not have this many pages, obtain a new passport as soon as possible.
- if your passport and visa are not in order, airlines and cruise ships may deny boarding, countries may deny entry, and your trip may be disrupted. Travel insurance may not cover such losses.
- Any changes in names or passport information should be reported to us immediately. Airlines and cruise ships may deny boarding if the name on your passport does not match your tickets.
- Minors (age 17 or younger) departing and/or returning to the U.S. without parents or with only one parent may be required by U.S. Customs & Border Protection (CBP) to present a notarized parental consent letter and/or unabridged birth certificate (more information). Many other countries have similar entry requirements, especially for minors traveling with a parent/guardian with a different surname; check with the consulates of all countries you'll be visiting to learn more.
Final Documents
Your final travel documents will be sent to you via email by 14 days prior to departure. These will include your daily itinerary, hotel and emergency contact information, and other relevant information. Please print your documents and take them with you. If you're departing in less than a week and haven't received your documents, let us know immediately!
Travel Insurance Documents
If you purchased travel insurance, please print and carry your policy documents, including contact information for emergency travel assistance and instructions on how to make a claim. If you purchased the travel protection plan we offer, we recommend you print the full policy.
Smart Traveler Enrollment Program (STEP)
We encourage all U.S. citizens and nationals traveling abroad to enroll in the Department of State's Smart Traveler Enrollment Program (STEP). This free service allows you to receive important updates about safety and security issues in your destination, and makes it easier for the U.S. Embassy, as well as family & friends, to contact you in case of an emergency. To enroll or get more information, please visit the STEP website or any U.S. Embassy or Consulate.
Flights, Transfers & Arrival
Questions about your flights before you depart? Read the information below first. If you still have questions, contact our air specialists at
Tour Only Option
If you purchased this package without flights, hotel transfers are included in your package. After you book your flights, please send us a copy of your flight arrangements to arrange transfers.
For tour-only travelers, the touring program will begin at the hotel in Santiago on Day 2 of the listed itinerary, and end at the hotel in Buenos Aires on Day 14. If taking the optional Iguazu Falls Post-Tour Extension, the touring program ends in Buenos Aires on Day 17.
Find out what to do in case of arrival complications.
Flights & Tickets
If you selected flights with your package, we generally book your flights and issue tickets after your final payment due date.
If you requested flights from another city, our air specialists will research the best options and send you a tentative flight schedule and quote for your approval within 5 business days of your booking (or approximately 330 days prior to travel, if you booked further out than that).
Once we have issued your tickets, we'll send you an "e-ticket receipt" which contains all of your flight information, including times, carriers, an airline booking reference number, and an e-ticket number. If you have not received this, or have questions about the flights we booked for you, please contact our air department. You will not receive paper tickets. We recommend you print and carry a copy of your flight details, including the airline booking reference number and e-ticket number, as some airports require this to enter the terminal. You do not need to reconfirm your flights with the airline prior to your departure, as we will handle this for you.
Airlines may change schedules at any time, even after flights have been confirmed, and we are not responsible for such changes. Please check for updates to your flight schedule before booking connecting flights and again 72 hours before departure.
Important: Most international flights have a minimum check-in of 3 hours before departure time. Most international flight check-in counters close one hour before departure. Passengers arriving less than 1 hour before departure will not be permitted to board the plane. Please don't risk losing your departure flight by arriving late at your international gateway.
Toll-free Numbers for Airline Assistance
866-435-9526, LATAM (LA)
800-433-7300, American Airlines (AA)
800-284-2622, Avianca (AV)
Flight Schedule
If you selected flights with your package, you will receive your flight schedule by email once we issue your tickets.
If you requested flights from another city, our air specialists will research the best options and send you a tentative flight schedule for your approval, and a confirmed schedule once we issue your tickets.
Airlines may change schedules at any time, even after flights have been confirmed, and we are not responsible for such changes. Please check for updates to your flight schedule prior to booking any connecting flights and again 72 hours prior to departure.
Connecting Flights
If you need to fly from (and/or return to) a different U.S. or Canadian city, we suggest you request those flights from us. If feasible, we will try to book all your flights together with a single carrier or a partner network on a single ticket. This ensures that your luggage will be transferred between flights for you, and more importantly, that if there are any schedule changes, flight cancellations, or delays that affect your trip, the airline(s) will adjust your flights to ensure you have sufficient time to make your connections and/or make alternate arrangements to get you to your destination. Besides offering the most peace of mind, this often yields lower fares than purchasing separate connecting flights.
If you plan to purchase connecting flights to your departure city, we strongly suggest waiting until after your final payment due date and after you receive the e-tickets for your international flights, to reduce the chances that that your departure might be cancelled or rescheduled or that your international flight times might change. Before purchasing connecting flights, verify the times for your international flights. Leave at least 3½ hours connecting time between flights, and if you're traveling within a few weeks of Daylight Savings Time changes (in March and November, when flight schedules may change even more dramatically), allow 5–5½ hours between flights. Nobody likes waiting around the airport, but missing your flight is far worse!
Airport Transfers
Scheduled group airport arrival and departure transfers are included with this package. When you exit customs, please look for our representative holding a Friendly Planet sign, who will escort you to your transfer vehicle and assist with your luggage.
If you purchased the tour without flights, transfers are included. After you book your flights, please send us a copy of your flight arrangements to arrange transfers. Or you may instead arrange your own ground transportation to the start and end points of the touring program, usually the first and last hotels listed in the itinerary.
Arrival Complications
We make every effort to ensure our tours run smoothly and trouble-free. We don't expect any problems, and nor should you. But when things don't go as planned, here's what to do:
- You miss your flights, or your flights are cancelled: Please call us immediately. If it's outside our normal business hours, leave a message in our emergency mailbox, with a phone number at which to reach you, and we'll get right back to you.
- Your flights are delayed and you're worried about missing your included transfers: Please contact us to let us know about the delay, and we will notify our partners in destination. If you are arriving on one of our group flights, or booked your own flights and supplied us with the details, our partners will be tracking your arrival and will plan accordingly.
- Your package includes transfers, but you can't find our representative at your destination: Don't panic—they may have been unexpectedly delayed. Wait up to 30 minutes. Then contact our local partners in destination, listed on the emergency contact page of your final documents. If you can't reach them, call us. If it's outside our normal business hours, leave a message in our emergency mailbox. If all else fails, make your own way to the starting hotel (or cruise port), and we'll refund you the cost of your transfer.
Packing & Luggage
Baggage allowance: In general, our tours & packages allow per person: one checked bag, not to exceed 44 pounds; one personal item such as a purse or camera bag; and one carry-on bag, which should fit under your seat or in the overhead compartment. If your trip includes domestic flights within your destination and/or travel by motor coach, your carry-on should also fit should also fit under your seat or in the overhead bins on those flights or coaches.
Learn more about Baggage Allowances on your international flights. Note that our baggage allowances may be less than those for your international flights. If you exceed the baggage limits, you may be subject to excess baggage charges levied by the airlines and/or by Friendly Planet.
Regardless of the limits—we recommend a smaller size and weight for both your checked and carry-on bags. It's so much easier and faster for you to get around when you have fewer, lighter bags! For your carry-on, consider a soft-sided bag such as a duffel rather than a hard clamshell-type case, which may not fit as easily into overhead compartments or under your seat, especially on buses. For your protection, we suggest your checked luggage have a TSA-approved lock.
Luggage tags: For your safety, we are no longer mailing Friendly Planet luggage tags to you. We encourage you to use your own. Fill in the luggage tags with your name and contact information and attach to each bag, including carry-ons and camera cases, so that your luggage can be identified should it get misplaced during your trip.
What to pack: Check out our list of top 10 must-haves for international travel, as well as what not to pack. Pack smart: put your travel documents, medications, one change of clothing, and other essentials in your carry-on, in case your checked baggage is misplaced. And pack light, for your own comfort and convenience. For clothing, we suggest packing a variety of separates with climate and comfort in mind.
What not to pack: U.S. law forbids you to carry hazardous materials aboard aircraft in your checked or carry-on baggage or on your person, including explosives, compressed gases, flammable liquids & solids, loaded firearms, poisons, corrosives and radioactive materials. Common examples include paints, lighter fluid, fireworks, mace/tear gas and oxygen bottles. Restricted materials may vary by airline and destination. Some items, in quantities of no more than 70 ounces total, may be carried within baggage, including medicinal or toilet articles such as hairspray, perfume and certain medicines that are necessary during your journey. Please check with the airline and/or visit the FAA website prior to travel if you have any questions.
While on Tour
What to Expect
This fast-paced, escorted tour involves a significant amount of walking or hiking, often on uneven terrain, and climbing into and out of Zodiac boats and their landings. Because of this, and the cruise ship has no elevators requiring being able to climb up and down several flights of stairs, a high level of physical fitness is necessary to enjoy the trip entirely. The Patagonia cruise portion of the tour may have up to 210 passengers.
Remember that you're a guest in someone else's homeland, and that you're traveling to experience their country and culture. Be sensitive to local customs and manners, as many things may be done differently than what you're used to. And while we have made every effort to secure modern and comfortable accommodations and transportation, please note that the standards in other countries may be different from those you are accustomed to at home. Overall, you will find a polite, positive, patient, and open-minded approach generally yields the best travel experience!
Please keep in mind that you'll be traveling with a group. Sharing your explorations with like-minded folks can often be a source of joy, and some of our travelers become lifelong friends. But traveling with strangers can also sometimes be challenging, especially in a foreign country. We ask that you be patient and respectful with your fellow travelers, including their needs and preferences. Also remember that you have responsibilities to the group—please be prompt for group activities so you don't keep everyone else waiting. Lastly, please defer to your tour leader, guide or manager. They are there for your safety and wellbeing, and to ensure the journey goes smoothly for everyone. If you have a problem with one of our tour guides or managers, please let us know, either while you're on tour or after you return, and we'll make sure your concerns are addressed.
Eating & Drinking
The meals included with your package are listed in the itinerary. For all other meals, you're at liberty to dine where you like. Your hotels will have several dining choices, from coffee shops to specialty restaurants.
Please see above for special meal requests.
Special Needs & Requests
Please see above for special meal requests and seat requests. If you have any other special requests, including wheelchair or electric cart assistance, please mention your request when you book with an agent, or in the special requests section when you book online. We will do our best to accommodate them!
Country FAQs
Argentina Fast Facts
| Overview | Capital: Buenos Aires |
| Health Precautions & Vaccinations | Malaria According to the CDC, there are no malaria areas in Argentina. CDC Malaria guidance: Argentina Yellow Fever The CDC recommends Yellow Fever vaccine for all travelers who will visit Yellow Fever Endemic areas of Argentina. Ask your physician for more information. CDC Guidance by country: Argentina |
| Weather | In Argentina, the seasons are opposite what they are in the Northern Hemisphere. Generally, during the summer months of October to April are the best time to visit Argentina. Wintertime is recommended for traveling to the North and Northwest as rains are less frequent and tropical temps drop a few degrees. If you like to beach-hop, travel December to March. For skiing, July to October is best. Climate ranges from hot and humid in the north to cold and rainy in the south. In northern Argentina, summer days are in the 90s with nights in the 70s. In winter, temperatures range from 60 to 40 degrees Fahrenheit. In Buenos Aires, during the warmer season (November to March), the average temperatures range between the 60s and 80s. In winter (June through August) average temperatures range from the upper 40s to the low 60s. If you travel during these months, be sure to bring some warmer clothes. One of the best times to visit Iguazu Falls is during the rainy season (October to March) when the water flow of the waterfall is significantly increased. The hottest months in Iguazu Falls are October through April with average temperatures in the low 90s during the day and high 60s at night. During the rest of the year, the climate changes slightly based on the hot breezes from the Amazon and cold winds from Patagonia. Winter months are a bit cooler, especially at night. For more details on the weather in the south of Argentina, please refer to the information on Patagonia. |
| Tipping | In restaurants, tip 5% of the bill if it includes service charge, 10% if it doesn't. Movie ushers and bus terminal porters get a 1 P tip, air terminal porters 2 P per suitcase. |
| Money & Credit Cards | Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Shopping | Shop for Gaucho trousers called bombachas, ponchos, leather goods, rugs, wines, guitars, vicuna products which are wool from llama-like creatures, gourds, yerba-mate paraphernalia, handicrafts, art, gems, and brand-name products such as Dior and Gucci. |
| Electricity & Power Adapters | 220 volts. Plugs C & I. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
| Did you know? |
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Brazil Fast Facts
| Overview | Capital: Brasília |
| Health Precautions & Vaccinations | Malaria Malaria is present in Brazil. Take precautions against getting mosquito bites. Speak with your doctor about taking a prescription medicine (before, during and after your trip) to prevent malaria. Yellow Fever The CDC recommends Yellow Fever vaccine for all travelers who will visit Yellow Fever Endemic areas of Brazil. Ask your physician for more information. CDC Guidance by country: Brazil |
| Weather | In Brazil, March thru November are the best months in which to visit due to a drier climate. December through February are rainy, hot, and humid months. July through August are the best time to visit the Amazon, although the climate there is almost always humid and hot. One of the best times to visit Iguazu Falls is during the rainy season (October to March) when the water flow of the waterfall is significantly increased. The hottest months in Iguazu Falls are October through April with average temperatures in the low 90s during the day and high 60s at night. During the rest of the year, the climate changes slightly based on the hot breezes from the Amazon and cold winds from Patagonia. Winter months are a bit cooler, especially at night. |
| Tipping | A 10% service charge is usually included in the restaurant bill, but feel free to leave more. Tip a cabdriver no more than 10%. Tip the bellboy, the porter, or the concierge about R$1 per luggage item or for help given. |
| Money & Credit Cards | Few ATMs provide cash from American Express cards. Travelers may be able to use debit cards in some ATMs located in the "Banco 24 horas" or "Banco do Brasil" (ATM's with Plus, Visa logo). Travelers are encouraged to contact their respective U.S. bank in advance to inquire about ATM fees. Visa is the most commonly accepted card. For safety reasons, use ATMs located inside banks or convenience stores. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Shopping | Brazil is famous for its leather goods and shoes. Other items unique to Brazil are coffee, gems, music traditional handcrafts, lace, embroidery, and artifacts from Brazil's indigenous tribes. |
| Electricity & Power Adapters | 127/220 volts. Plugs C & N. You will probably need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
| Did you know? |
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Chile Fast Facts
| Overview | Capital: Santiago |
| Health Precautions & Vaccinations | There are no health requirements to enter Chile, including no risk of malaria. Ask your doctor about possible vaccinations for typhoid and hepatitis. |
| Weather | The best time to visit Chile is October thru March. It seldom rains during that time and humidity is low. May thru August is the cold and rainy season from Santiago south. Temps range 70-90 F year round during the day, except the far south. Nights can be cold, so take a sweater or jacket. |
| Tipping | 10% in restaurants and hotels. Do not tip taxi drivers, though you may leave them change from the fare. Tip bellhops Ch$500-$1,000 per bag. |
| Money & Credit Cards | ATMs are everywhere. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Shopping | Chile is best known for blankets, wool rugs, pottery, wines, lapis lazuli, models of Easter Island statues, shell necklaces, bronzes, purses, silver jewelry, ceramics, and copper items. Bargaining is not common where prices are posted, but can be tried in markets and smaller villages, especially if you have to ask for the price. |
| Electricity & Power Adapters | 220 volts. Plugs C & L. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
| Did you know? |
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Patagonia Fast Facts
| Weather | The best time to visit Patagonia is from October to March, which is the southern hemisphere spring and summer. Even in these months the weather can be unpredictable and you may experience the legendary Patagonian winds. In April, though the temperatures drop, you will be able to admire the intense colors of the foliage. Average temperatures in the summer range from lows in the 30s to highs in the 60s. The best strategy is to wear layers that you can take on and off as the changing weather may warrant. |
| Dining | The Patagonian steppes are known for beef and lamb, which are staples of Patagonian cuisine. While near the coast, don't miss an opportunity to savor the King Crab, a true Patagonian delicacy. |
| Money & Credit Cards | Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Electricity & Power Adapters | Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
| Did you know? |
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Fine Print
Terms & Conditions: Please review our terms & conditions for this package.
Cancellations: If something comes up and you need to cancel your trip, please let us know as soon as possible. All cancellations must be made in writing. Cancellation fees vary by package; please see the cancellation fees for this package.